Privacy Policy

This Privacy Policy sets forth how M2W, Inc. ("the Company") collects, uses, and manages personal information and related data of users when they use the platform and related services ("the Service") provided by the Company.

1. Information We Collect

The Company may collect the following types of information:

(1) Information Provided by Users

  • Name, email address, username, and profile information
  • Information, content, and data entered, posted, or uploaded on the Service
  • Responses to inquiries, feedback, and surveys

(2) Automatically Collected Information

  • IP address, device type, operating system, and browser information
  • Usage logs including access date/time, operation history, and pages viewed
  • Information collected through cookies and similar technologies

2. Purpose of Use

The Company uses the collected information for the following purposes:

  • Provision, operation, maintenance, and improvement of the Service
  • Enhancement of user experience, feature improvement, and quality management
  • Understanding, analysis, and statistical processing of usage patterns
  • Provision of information processing and auxiliary functions utilizing external tools and external AI services
  • Security assurance and prevention of unauthorized use
  • Communication with users, important notices, and support
  • Compliance with laws and protection of rights

* The Company may process and aggregate collected information in a non-personally identifiable form for use as reference information for service improvement and operational decisions.

3. Use of External AI Services

The Service may use external AI services and tools managed by the Company (e.g., large language models) to process and analyze information entered by users in order to enhance convenience and provide features.

  • The Company does not use such information for the purpose of proprietary learning or model training.
  • When using external AI services, processing is limited to the scope necessary for the Company's purposes of use.

4. Information Sharing and Disclosure to Third Parties

The Company will not sell, lease, or improperly disclose users' personal information to third parties, except in the following cases:

  • When required by law
  • When providing information to contractors (cloud infrastructure, analytics tools, external AI services, etc.) to the extent necessary for business operations
  • When necessary to protect the rights or safety of the Company or third parties
  • When information is transferred in connection with business transfers, mergers, or organizational restructuring

5. Data Security

The Company implements reasonable and appropriate security measures to protect collected information from unauthorized access, leakage, alteration, or loss. However, due to the nature of internet communications, complete security cannot be guaranteed.

6. User Rights

Users have the following rights within the scope of applicable laws:

  • Request access to, correction of, or deletion of personal information
  • Opt-out of specific purposes of use
  • Request data portability (to the extent technically feasible)

* Requests may not be accommodated due to legal requirements or operational necessity.

7. Cookies and Tracking Technologies

The Company uses cookies and similar technologies to enhance convenience, analyze usage, and improve services. Users can control these through their browser settings.

8. Data Retention Period

The Company retains information for the period necessary to achieve the purposes of use or for the period required by law. Information that is no longer needed will be deleted or anonymized using appropriate methods.

9. Children's Privacy

The Service is not intended for children under 13 years of age. If the Company determines that personal information of a child under 13 has been collected, it will be promptly deleted.

10. International Data Transfers

The Company may process users' information outside of their country to the extent necessary for service operations. In such cases, appropriate protective measures will be taken.

11. Changes to This Policy

The Company may change this Privacy Policy from time to time. Changes will become effective when posted on the Service.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Email: support@m2w.ai

Last updated: December 2025